Behavioral Enhancement Programs

Business Psychology is about ‘aligning people and people processes to organization objectives’. Aligning people is delivered through our Behavioral Enhancement Programs and aligning people processes is delivered through the Strategic Initiatives.

The scenario:

All organizations - big or small – organize programs for their people – to enhance behavioral aspects. Hundreds of thousands in dollars are set aside & invested in such initiatives by each organizations.

  • Are these investments generating the required returns?
  • Are all programs measured for results?
  • Do the people, who are nominated for such programs, exhibit the intended changes / enhancements?
  • Isn’t such process just watering the leaves?
  • Do these initiatives benefit the organisation?

Malola Mind Mentors path breaking approach:

Malola Mind Mentors offers Behavioral Enhancement Programs. This is a path breaking offering that is daringly different from the standard soft skills program that is being offered.

Behavioral Enhancement Programs (BEP) – the daringly different offering:

Malola Mind Mentors Behavioral Enhancement Programs offer the ODMTM - Objective Driven Model - that helps organizations to clearly define the objective of the engagement and then measure for results.

Through our programs we can

  • Demolish stress
  • Empower people
  • Enhance their presentation skills
  • Lead them through the leadership journey
  • Help them manage perspectives
  • Excel in effective communication
  • Share inputs on problem solving
  • Facilitate progress in negotiation skills
  • Motivate on team building

and many more.

Typical Engagements:

Make the teams to look beyond Service Level Agreement (for a captive BPO of a large UK Bank)

The field sales team should be Relationship Officers (for a financial services company engaged in retail lending and insurance products)

Empowering the sales team to see the bigger picture and stay motivated (for a voice based call centre involved in Tele Sales)

These are some examples of typical engagements at Malola Mind Mentors. Feel free to ask us for the case studies of our engagements.

Advantages of our ODMTM model:

  • The objectives are clearly defined
  • The required behavioral traits are identified
  • Content is specifically built for the defined objectives
  • The case studies; group exercises are specifically built for the defined objectives
  • Makes our engagement directly measurable for results.

Talk to us and THEN firm up the calendar:

DO NOT stretch the employee bandwidth and investment dollars, by running multiple behavioral programs. Instead, just CALL US and let’s apply ODMTM model.

Once the objective is clearly defined, specific behavioral traits required for this objective are built into the program and brings out overall enhancement of the participants and fully aligns to the indented objective.

Sharing & Learning Methodology:

Our ODMTM model uses the sharing & learning methodology. The delivery process encourages and ensures maximum participation by all the participants.

Our Sharing & Learning methodology motivates people to come up with their perspectives; identify with other’s perspectives; encourage healthy learning process.

We use every tool to deliver our programs:

  • Audio
  • Visual
  • Movies
  • Games
  • Exercises
  • Case Studies
  • Role Plays and more

How do we engage?

We start with delivering a program on the topic based on your requirement. Parallely, we set the ODMTM model in motion to clearly understand the objective for the engagement. Once the objective is firmed up we share the program flow, broad contents with you. Post this we deliver the program.

Follow up, Measurement:

Since we make ourselves accountable for results, follow up would be the key. We apply Level 1 to Level 3 feedback mechanisms to measure effectiveness.

Our team is working on arriving at Level 4 Feedback mechanism – which is measuring the business impact, through which we will be able to quantify the return on investment (ROI) of engaging with us.